Flagship audit
Learning Journey Audit
A three-to-four-week review of one educational app pathway — map, friction points, and a half-day readout with product and curriculum.
Who this is for
Teams shipping an educational app who already track events but disagree on what the learning journey actually looks like. Typical clients include curriculum leads paired with a product manager, preparing a content refresh or answering diligence questions about learner progress.
Result you leave with
A written journey brief for one core pathway (for example: first lesson → first assessment → return in week two), plus a shared readout so product and curriculum stop arguing from different charts.
Scope
Included
- Kickoff to agree pathway boundaries and success definitions
- Review of your event catalogue against that pathway
- Sampling of session traces and support tickets tied to drop-offs
- Draft journey map and three evidence-backed friction points
- Half-day readout (on-site in Petaling Jaya or remote)
- One revision pass on the written brief within seven days
Excluded
- Building or hosting analytics infrastructure
- Ongoing dashboard maintenance
- Multi-app or multi-market programmes in a single fee
- Legal or privacy audits of your data practices
Provider & process
Content Grovepoint assigns a lead consultant who stays with you from kickoff to readout. We work from materials you already collect — event schemas, product recordings, curriculum outlines — and do not require you to install new instrumentation mid-audit.
- Discovery call (45 minutes) to confirm fit
- Materials handoff and pathway lock
- Analysis window (roughly two weeks)
- Draft brief shared 48 hours before readout
- Readout and revision
Duration, place, preparation
Expect three to four weeks calendar time. Meetings can be held at our Petaling Jaya office or on video. Please prepare: current event dictionary, access to a non-production analytics view or exported samples, and one curriculum owner available for two working sessions.
Pricing basis
Fees start at MYR 18,500 for a single pathway. Additional pathways or languages are quoted separately. A 40% booking deposit confirms the start date; the balance is due on delivery of the final brief.
Next step
Enquire about audit dates and mention “Learning Journey Audit” in your message. We reply within two business days with availability and a short questionnaire.